Refund & Return Policy

At JBS Shine – Jewels by Sadaf, we want you to be happy with your purchase.

1. Returns

• You can return products only if they are damaged or incorrect.

• Products must be unused and in the original packaging.

• Return requests should be made within 7 days of receiving the product.

2. Refunds

• Once we receive and inspect the returned product, we will process your refund.

• Refund will be made using the same payment method you used for the order.

• You will not pay extra fees for the refund.

3. Non-returnable Items

• Personalized or customized jewelry cannot be returned.

• Products that are opened or used cannot be returned.

4. How to Return

• Contact us first at sadafaziz43@gmail.com with your return request.

• You are responsible for the return shipping cost.

• We recommend insured and trackable shipping.

6. Contact Us

For questions about returns or refunds, please email sadafaziz43@gmail.com.